The RBI has extended the coverage of Ombudsman Scheme for NBFCs to eligible Non Deposit Taking Non-Banking Financial Companies (NBFC-NDs) having asset size of Rupee 100 Crores or above with customer interface. The scheme provides cost free and expeditious complaint redressal mechanism relating to deficiency in the services by NBFCs covered under the scheme. (NBFCs – IFC), CIC, (IDF- NBFC) and NBFC under liquidation are excluded from the ambit of scheme.
from taxmann.com News http://bit.ly/2W99iM6
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