With a view to further strengthen customer protection for the Prepaid Payment Instruments (PPIs) which are issued by entities other than banks, the Reserve Bank of India (RBI) has issued reviews the criteria for determining the customers’ liability in unauthorized electronic payment transactions resulting in debit to their PPIs.
from taxmann.com News https://www.taxmann.com/topstories/222330000000017535/rbi-reviews-criteria-for-determining-customer’s-liability-in-unauthorized-e-payment-transactions.aspx
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